Your privacy matters to pkr78. This Privacy Policy explains what personal data we collect from Pakistani players, why we collect it, how it is used and protected, and what rights you have over your information at every stage.
Effective Date: 1 January 2026 | Last Updated: 1 January 2026All personal data held by pkr78 — including identity documents, payment details, and account credentials — is protected using 256-bit SSL encryption. Data at rest is stored on secured servers with access controls restricted to authorised personnel only.
pkr78 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data sharing with external parties occurs only as required for payment processing, identity verification, regulatory compliance, or fraud prevention.
pkr78 players have the right to access, correct, export, and request deletion of their personal data. These rights can be exercised by contacting our support team via live chat or by email at [email protected] at any time.
pkr78 does not store raw payment card numbers or full JazzCash / EasyPaisa wallet credentials on our systems. Payment data is processed through certified payment processors and stored only in tokenised form that cannot be used to initiate unauthorised transactions.
pkr78 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and regulatory obligations. Data that is no longer required is securely deleted or anonymised.
In the unlikely event of a data security breach that poses a risk to your rights, pkr78 will notify affected players without undue delay in accordance with applicable notification obligations. We will inform you of what happened, what data was involved, and what steps we have taken to address it.
This Privacy Policy applies to all personal data collected and processed by pkr78 ("we", "us", "our") in connection with your use of the pkr78 platform at pkr78.app and all associated services. By creating a pkr78 account or using any part of the pkr78 platform, you acknowledge that you have read and understood this Privacy Policy. Please read it in full alongside our Terms & Conditions.
pkr78 is Pakistan's premier online casino and sports betting platform, providing live casino, slot games, cricket betting, and related entertainment services to players across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, Rawalpindi, and beyond. To deliver these services securely and in compliance with applicable regulations, pkr78 necessarily collects and processes certain personal data from its registered players.
pkr78 acts as the data controller in respect of all personal data collected through the pkr78 platform, meaning pkr78 determines the purposes and means by which your personal data is processed. Where pkr78 engages third-party processors (such as payment providers and identity verification services), those processors act strictly on pkr78's instructions and are contractually bound to protect your data to equivalent standards.
This Privacy Policy applies to data collected through the pkr78 website, any associated web applications, customer support interactions (including live chat at [email protected]), and any other channel through which pkr78 provides services to players.
pkr78 collects personal data through several channels. The categories of data we collect, and how we collect it, are set out below:
| Data Category | Source | Required? |
|---|---|---|
| Name, DOB, Mobile Number | You (registration) | Mandatory |
| CNIC / Passport Copy | You (KYC verification) | Mandatory before withdrawal |
| Transaction Records | You & Payment Processors | Mandatory |
| Device & IP Data | Automatically collected | Automatic |
| Gameplay / Betting History | Platform (automatically recorded) | Automatic |
| Marketing Preferences | You (opt-in / opt-out) | Optional |
pkr78 uses your personal data for the following purposes:
pkr78 processes your personal data on one or more of the following legal bases:
Where pkr78 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact pkr78 support via live chat or adjust your account marketing preferences.
pkr78 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data is shared with external parties only in the following limited circumstances:
All third-party data processors engaged by pkr78 are subject to written data processing agreements that require them to process your data only on pkr78's instructions, implement appropriate security measures, and comply with applicable data protection laws.
pkr78 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. The types of cookies pkr78 uses are as follows:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Essential / Functional | Session management, login authentication, security tokens. Required for the pkr78 platform to function. | No — necessary |
| Preference | Remember your language, game lobby settings, and display preferences between sessions. | Yes |
| Analytics | Measure platform usage, identify popular games, diagnose technical issues, and improve pkr78 services. | Yes |
| Security / Fraud | Detect suspicious login patterns, prevent account takeover attacks, and identify fraudulent activity. | No — legitimate interest |
You may manage your cookie preferences through your browser settings. Please be aware that disabling essential cookies will affect the functionality of the pkr78 platform and may prevent you from logging into your account or completing transactions.
pkr78 retains personal data for the following periods, after which data is securely deleted or anonymised:
pkr78 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While pkr78 implements robust security measures, no internet-based system can guarantee absolute security. You are responsible for keeping your pkr78 login credentials confidential. pkr78 will never ask for your password via email, live chat, or phone. If you receive such a request, treat it as a phishing attempt and report it to [email protected] immediately.
Subject to applicable law, pkr78 players have the following rights in respect of their personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. pkr78 will respond to all rights requests within 30 days of receipt.
You have the right to request a copy of all personal data pkr78 holds about you, together with information about how and why it is being processed.
If any personal data pkr78 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
In certain circumstances, you have the right to request deletion of your personal data. This right is subject to exceptions where retention is required by law or regulatory obligation.
You have the right to request that pkr78 restricts its processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
Where processing is based on consent or contractual necessity and conducted by automated means, you may request your personal data in a structured, machine-readable format.
You have the right to object to processing based on pkr78's legitimate interests, including profiling for fraud prevention or marketing communications. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
The pkr78 platform is strictly restricted to persons aged 21 years and above. pkr78 does not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is performed as part of the pkr78 registration process and may be required again at any point during account operation.
If pkr78 becomes aware that personal data has been collected from a person under the age of 21 — whether due to misrepresentation by the individual or any other reason — the associated account will be immediately suspended, all personal data collected will be deleted (subject to any legal retention obligations), and any associated balance will be returned to the source payment method after verification.
If you believe a person under the age of 21 has registered a pkr78 account, please contact our support team immediately at [email protected]. We take underage gaming extremely seriously and will act promptly on any such report.
pkr78 and some of its third-party service providers may operate infrastructure located outside Pakistan. Where your personal data is transferred to servers or processors in other jurisdictions, pkr78 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable data protection law.
Safeguards used for international transfers may include standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally recognised transfer mechanisms. Details of the specific safeguards applied to any particular transfer may be requested by contacting pkr78 support.
With your consent, pkr78 may send you promotional communications about bonuses, new game releases, PSL cricket betting specials, platform updates, and other pkr78 offers via SMS to your registered Pakistani mobile number or by email. You are free to opt out of marketing communications at any time.
To stop receiving marketing communications from pkr78, you may: (a) update your marketing preferences within your pkr78 account settings; (b) reply STOP to any promotional SMS from pkr78; or (c) contact our support team via live chat or at [email protected] with a request to be removed from marketing communications. Opt-out requests are processed within 5 business days.
Please note that opting out of marketing communications does not affect pkr78's ability to send you essential service communications — such as transaction confirmations, account security alerts, identity verification requests, or regulatory notices — which are sent on the basis of contractual necessity or legal obligation rather than consent.
pkr78 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the pkr78 platform. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
Where changes are material, pkr78 will endeavour to notify registered players via in-platform notification or via the mobile number on file before the revised policy takes effect. We encourage you to review this Privacy Policy periodically. Continued use of the pkr78 platform after notification of changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how pkr78 handles your personal data, please contact our support team in the first instance:
pkr78 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve data rights requests within 30 days of receipt. Where a request is particularly complex or involves a high volume of data, we may extend this period by a further 30 days — in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.
Your use of pkr78 is also governed by our Terms & Conditions. For information on responsible gaming tools, deposit limits, and self-exclusion, visit our Responsible Gaming page.
pkr78 is built on trust — 256-bit encryption, zero data selling, and full player data rights. Explore Pakistan's most trusted online casino. Players must be 21 or above to hold a pkr78 account.